The digital lessons from COVID-19

The coronavirus pandemic has already had a profound effect on how we leverage and continue our societal digital transition. What are the key lessons being learned? What type of new digital deal must prevail to adequately power a post-coronavirus world? By Bas Boorsma, Vice President, Cities Today Institute
A questionnaire has been making its rounds on social media asking: ‘Who has been the key enabler of digital transformation in your organisation?’ The multiple choice options are:

A: The CEO
B: The CIO
C: Coronavirus.

Beyond the quip, it is remarkable how much of an impact COVID-19 has already had, accelerating digital transformation out of necessity. And for stewards of digitali...