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New York sets out an action plan on artificial intelligence

25 October 2023

by Sarah Wray

New York has released an Artificial Intelligence Action Plan, which it claims is the first of its kind for a major US city.

The document sets out how the city will develop a framework for agencies to evaluate AI tools and risks, help city government employees build AI knowledge and skills, and support the implementation of these technologies.

The city is also piloting an AI chatbot through the MyCity Business site, which is part of the MyCity initiative to streamline digital services. The use of the chatbot aims to help business-owners to access information from more than 2,000 city web pages.

“While artificial intelligence presents a once-in-a-generation opportunity to more effecti...

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