New tool simplifies payment reconciliation for cities

A new integrated payments platform has been launched to help cities manage, track, and reconcile public funds across departments, responding to demand for simpler and more transparent financial operations.

The solution is designed to give local governments a single view of payments across services including parking, transport, permits, and enforcement. The new platform connects with existing municipal infrastructure to bring payment and reconciliation processes into one system.

“Passport Payments simplifies one of the most complex and critical functions of city operations, the movement of money,” Gene Rohrwasser, CTO, Passport told Cities Today. “By consolidating reconciliation processes that traditionally span multiple systems into a single platform, it gives finance and operations teams visibility and control over every transaction.”

The provider says early adopters, including Boston and Denver, are using the platform to improve financial workflows and reporting.

“[They] are already seeing gains,” Rohrwasser said. “They are lowering transaction fees and achieving faster, more accurate reconciliation. By streamlining digital and card present payment processing and automating financial workflows, the platform gives cities the data and efficiency they need to manage public funds with precision.”

As digital payments increase across city services, finance teams are also seeking stronger audit and compliance capabilities.

“Passport Payments is built with security, compliance, and accountability at its core,” he said. “It provides a secure, auditable record of every transaction from origination through settlement.”

The platform is designed to enable departments to work from the same real-time payment information, rather than relying on separate data and reports.

“Across parking, permits, and citations, the common thread is payments,” Rohrwasser said. “Yet in most cities, payments data lives in disconnected systems. Passport Payments connects transactions across departments into a single financial hub, so teams can collaborate as one and act on real-time insights.”

He added that the same approach can be applied to other municipal revenue streams, helping cities coordinate more effectively.

Main image: Xi Zhang | Dreamstime.com