Future Travel Experience
Royal Dublin Society
4 Anglesea Rd, Ballsbridge, Dublin 4, D04 N2A4
Ireland
Future Travel Experience (FTE) returns to Dublin – the ‘Silicon Valley of Europe’ – on 11-13 June 2024, with the FTE EMEA and FTE Ancillary & Retailing mega-event that will inspire attendees from around the world on the latest digital, customer experience and commercial approaches. This landmark event, delivered in partnership with Dublin Airport, International Airlines Group and Ryanair, is set to bring together over 800 senior industry executives from airlines, airports and vendors from across the globe, to address key trends at the intersection of digital technology, customer experience, and commercial strategy, under the theme of “Customer-Centric Innovation.”
Over the course of three days, attendees will have access to an integrated exhibition showcasing the latest technologies and services, comprehensive conference sessions, interactive workshops, pitch sessions, and networking opportunities in the heart of Dublin.
Key highlights include keynote speeches from industry leaders, including Anko van der Werff, President & CEO, SAS; Steven Greenway, CEO, flyadeal; Mark Breen, CEO, Oneiros Aerospace; Arthur Reijnhart, Executive Director Schiphol Commercial, Royal Schiphol Group, and many more.
The FTE EMEA exhibition is set to be a cornerstone, offering attendees an expansive showcase of the latest advancements from established industry players and pioneering startups, aimed at redefining passenger experiences, elevating operational efficiency, and driving sustainability efforts within the aviation sector.
Among the new features in 2024 are the FTE Future Differentiation & Business Model Think Tank and the AI Travel Retailing Symposium. Conference agendas for FTE EMEA and FTE Ancillary & Retailing are meticulously crafted, delving into topics such as advanced automation, “dark airport” concepts, customer experience elevation, lounge innovation; payment and fintech innovation; order management; leveraging digital identity, the transformative impact of AI, robotics, and IoT, and more. You can view the full conference agendas here.
Attendees will be able to hear insights from the likes of United Airlines, MAG, Virgin Atlantic, daa, Swedavia, Southwest, IAG, LATAM, TravelX, DOH, WHSmith, Threedot, Munich Airport, İGA, PLAY Airlines, Enterprise Holdings, CVG, BEOND, Vantage Airport Group, King Salman International Airport, and many more.
The event will present ample opportunities for networking in the vibrant city of Dublin, including the FTE Dublin Ice Breaker, Networking Reception, the FTE/APEX Awards Ceremony and the ‘Summer in Dublin’ Travel Massive Meet Up.
