Citizens may pay more for enhanced digital services

Over half of citizens said they believe technology can make their city more sustainable (58 percent), improve urban services (57 percent) and provide a better quality of life (54 percent) in new research from consulting firm Capgemini.

Capgemini Research Institute surveyed 10,000 citizens and over 300 city officials across 10 countries and 58 cities for the Street Smart: Putting the citizen at the center of smart city initiatives report.

The study also finds that 36 percent of citizens are willing to pay more to access some digital services, which could help cities attract more start-ups and private partners and better meet citizens' sustainability expectations, as well as potentially ...