Government software firm Accela acquires AI platform Civira

Accela has acquired AI platform Civira, adding artificial intelligence to the configuration and deployment of government software in a move designed to speed implementation and reduce costs for public agencies.

Accela, which provides cloud-based software used by governments to manage services such as permitting, licensing, planning and code enforcement, said it will integrate Civira’s AI technology across its platform to automate tasks including software configuration, documentation, scripting and ongoing maintenance. Civira develops AI tools designed specifically for government technology implementation.

Accela said the acquisition will help agencies modernise digital services more quickly while lowering the total cost of ownership of its software.

“Our customers shouldn’t have to choose between modernising quickly and modernising affordably,” said Noam Reininger, CEO of Accela. “Civira AI technology lets us compress implementation timelines and reduce the total cost of ownership of our solutions, so agencies can put modern digital services in front of residents faster.”

The company said the technology will be embedded throughout the implementation lifecycle, replacing much of the manual work traditionally involved in configuring government software while helping agencies maintain documentation as systems evolve.

“We built Civira to take on the hardest, most time-consuming parts of bringing civic technology to life,” said Aaron Williams, Founder of Civira. “Together, we can dramatically reduce the cost and effort of implementation and maintenance, and help governments realise the value of their technology investments far faster than before.”

Accela said the acquisition supports its strategy to develop an AI-native platform for government agencies, with AI assisting implementation, maintenance and future system updates.

The company said the technology will enable agencies to configure systems more rapidly, reduce reliance on specialist technical expertise and free staff from repetitive implementation tasks, allowing them to focus on delivering public services.

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