US transit agencies focus on the fundamentals for recovery

With US cities boosted by a funding windfall under the American Rescue Plan, the scope to ‘build back better’ has widened.

The need to incorporate a more flexible but dependable model of transit, while avoiding a car-led recovery, will be central to this rebuild.

At a recent Cities Today online roundtable, transport leaders from across North America discussed the importance of keeping transit relevant and reliable, and developing a deeper understanding of who exactly their customers are and how they can meet their expectations.

“Frequency and reliability, that's what people are looking for,” said Dave Steele, Executive Director of Milwaukee’s Regional Transit Leadership Council.

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