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Simplifying IoT management: Three challenges to overcome as public sector leaders

17 March 2025

As cities grow increasingly connected, the Internet of Things (IoT) continues to play a transformative role in urban planning, public safety, and infrastructure management. The potential of IoT solutions, such as AT&T IoT Console Single Pane of Glass (IoT Console SPoG), which helps streamline operations by reducing or eliminating manual processes, is widely recognised, but the implementation and management of such solutions across a city introduces its own set of complexities. It’s important to recognise and address these hurdles to fully unlock the potential of your IoT connected devices.

Let’s examine three key challenges public sector leaders often face when managing IoT networks and how solutions like IoT Console SPoG can help overcome them.

1. Fragmented data and complex management systems

IOT Console SPoG by AT&T helps you standardise operations, even across multiple carriers.

As your city deploys traffic cameras, air quality monitors, and other connected devices, the lack of a centralised system to manage these endpoints can make oversight difficult and inefficient. You may often find yourself juggling multiple interfaces, each tied to different vendors or regional carriers, with little opportunity for integration. This fragmented approach not only makes real-time decision-making more complicated but also can delay critical responses in times of need.

To address this, you should seek out solutions that provide a centralised management system. IoT Console SPoG brings together data from multiple endpoints into a single platform while standardising operations across varying carrier platforms. You can easily monitor and control various devices, simplify operations and help mitigate the risks associated with disparate systems. Such a system can help you visualise and control your city’s IoT devices from a singular ‘source of truth’, streamlining operations and improving efficiency.

2. Rising costs and inefficient resource allocation

Budget constraints are a reality for most in the public sector. As cities increasingly rely on IoT for everything from smart lighting to public safety, the operational costs of managing these systems can quickly escalate. Multiple contracts with various vendors, inconsistent rate plans, and the need for manual oversight all contribute to inefficiencies that can drain your city’s financial and human resources.

Consolidating IoT management under a single platform can allow for better oversight of operational expenses. IoT Console SPoG from AT&T supports cross-carrier management, allowing you to manage multiple contracts and vendors through a unified system, which may reduce administrative overhead and resource duplication. As public safety and city infrastructure demands grow, this type of streamlined management could help you allocate resources more efficiently.

3. Security

IoT networks, while beneficial, come with inherent security risks. Each connected device represents a potential entry point for malicious actors, so implementing a robust security framework that can detect and respond to threats in real time is critical. The IoT Console SPoG provides tools to help flag potential issues, such as alerting you to anomalies like unusual data usage spikes, which may indicate a potential security risk. This insight can give your team the ability to investigate and act before issues escalate.

Public sector organisations still need to implement comprehensive security measures, but IoT Console SPoG can support real-time monitoring and help flag risks that may otherwise go unnoticed. By consolidating data from multiple devices and networks into a single interface, the IoT Console can help improve visibility into your IoT infrastructure, allowing for quicker identification of irregularities and more informed decision-making.

In conclusion

The path to realising the Internet of Things’ full potential comes with its own pitfalls; fragmented management systems, rising operational costs, and growing security concerns are all obstacles that need to be addressed. Solutions like IoT Console SPoG by AT&T Business can help public sector leaders tackle these challenges by providing a streamlined, secure, and scalable platform for managing IoT networks.

Ready to see how a single pane of glass could transform the way you manage IoT endpoints? Learn more and get connected with an AT&T Business Expert.