New York launches ‘one stop shop’ for city services and benefits

New York has unveiled the first phase of the MyCity site, aiming to make it easier for residents to access information and support across agencies.

The site initially focuses on childcare subsidies and users can check eligibility, apply for, and track services and benefits in 10 languages, as well as save their information and documentation for future applications.

The second phase later this year will be geared towards job-seekers and small business owners, with more services to be incorporated over time.

“New Yorkers are busy 24/7 so today we are making it easier for New Yorkers to access city services – 24/7,” said Mayor Eric Adams. “The newly launched MyCity online portal will a...